Lead Qualification Voice Calling Agent
A voice agent designed to know when the conversation should no longer belong to the model.
The agent handles a high-volume lead journey in the language people actually use: fluid Hindi-English conversation, with explicit routes back to a human when confidence or sentiment drops.
Read the storyThe defining decision
Make confidence-led human handoff a first-class product state, with conversation context preserved.
AI Product Manager · Stanza Living, 2025-26
- 40K
- leads handled each month
- 60 / 40
- Hinglish code-switching pattern
- HITL
- confidence-based routing




